Frequently Asked Questions
Does one of your trainers come to the clan or is this done via screenshots?
One of our trainers will come to your clan to check out any attack replays that you have, but most of the communication will take place outside of the game. We like using a third party chat application called LINE to communicate with you, because we can share screen shots of bases and draw on them to detail the attack strategy.
Is the training package just for one individual or the entire clan?
The training package is for one individual, but we would be more than happy to work out a package for your clan if they are interested. Please contact us via email at firstname.lastname@example.org and we can work out a package if you are interested.
Can you explain more about how this works?
What we do first is take a look at how your current attacks are going. We do this so that we can see what areas we can improve on the most and what to focus our attention on. We will then give you some compositions and techniques to practice in regular attacks which will focus on improving whatever we find as your weakness.
Once you are assigned a base to attack in your war, we will draw up a very detailed attack strategy for you to follow, and explain why we would attack that base this way. Since we communicate real time via the LINE chat app, you will have free range to ask our trainer any questions you have about the strategy, your troop composition, pretty much anything you want to know about the game. We are here to help.
Once you understand the strategy and do your attack, we will watch the replay and give you tips on whatever mistakes were made and little things that will improve your attacks in the future. We will repeat that process for your second attack.
How long is the training?
The training lasts for 1 war (2 detailed attack strategies) and we can work out a discounted longer term rate if you feel like you need more time with our trainers.
Do you require my login info?
No. Our trainers will never ask you for any type of login info. To view your account we just join your clan and watch the replays for your wars or whatever replays you share. From the replays we can see where your attacks are going wrong and give you tips on how to improve them.
How do you provide the help and strategy training? Over the phone, etc?
What we do is use the LINE chat app (its a third party chat app that is similar to the Facebook messenger) to communicate with you. I like using LINE over the in-game chat because we can post pictures of bases and draw on them to show you how your attacks should go.
What happens if I don’t see any improvements after my session?
We offer a complete 100% satisfaction guarantee. If you do not feel like your attacks have improved after your training session let us know and we will refund your entire purchase price.
How quickly does the training sessions start after my purchase?
We move as quickly as you want to move. After your purchase we will send you an email with a link to download the LINE chat application and how to connect with us on that. We have trainers all over the world in different time zones so we have someone available 24/7 to help with your training. Once we are able to link up on LINE, the training will begin. We are able to help if you are just starting a war or in the middle of one.
My clan will not let me invite people to observe their attacks, can you still conduct the training?
Yes, even if we can’t get into your clan we would still be able to conduct the training. We have a few clients that do not want their clan mates knowing that they are getting help, so we have found ways around joining the clan to watch attacks by using video recording.
How much lead time do you require?
As soon as the purchase is made and we are contacted through LINE we can start right away. We have trainers all over the world, so we are available to help 24/7. We can help you if you are just starting a war or in the middle of it.
What languages do your trainers speak?
Currently we are able to conduct training both in English and in Polish.